Customer Reviews

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  1. Thank You for sorting the fire alarm system - Your Fitters are a credit to your company !

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  2. Excellent Service , very efficient company - friendly staff, New alarm & CCTV are fantastic , Thank You !!!

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  3. Just received excellent service from Raven Alarms. At last a company that understands good customer service, very professional and great attitude. Excellent problem solving abilities, sorting out issues and getting my alarm up and running in quick time. Can't recommend them highly enough ....thank you Paul.

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  4. Highly recommend - the fitters did a good job and were very nice.

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  5. Very efficient service. The work involved replacing detector heads on an AFD system that is no longer sold. The works were completed quickly with no disruption to my business so I am very pleased.

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  6. Thanks

    For a clean efficient service and for moving the outside box for us.

    Appreciate your "doing as it says on the tin",
    eg keeping dates and times etc.

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  7. For many years I have used Raven security both for my business and home. Their service efficiency and knowledge to update technology within both security and fire protection is exceptional. Paul and his team have never failed to respond rapidly to any of my requests, be it fault, upgrade, HMO certification or general enquiry.
    Raven is a first class company run by friendly, competent engineers.

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  8. Good experience with Raven today, upgraded to the agility 3 to control alarm from my smartphone, would highly recommend

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  9. I was impressed with your employee who came to install a motion sensor Led light on my garden shed and to replace the cover on the house burglar alarm box.
    The young man was courteous, very efficient and knowledgeable, and ready to answer all my queries regarding the equipment.
    The job was completed speedily but effectively. He exemplified your normal standard of service

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  10. Thanks Raven for fixing our alarm. Last nights advice over the phone ensured we all slept without the noise and today for coming round and fixing the alarm. Excellent service, would highly recommend.

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  11. Very professional, turned up exactly on time, very competitive on price, Paul and staff very helpful, would use again. Thanks very much.

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  12. Extremely professional and enthusiastic team members. From quotation to implementation of our 11 cameras, process was efficient and effective. Clean and tidy operation throughout installation.
    Would certainly use Raven again in the future for further security.

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  13. Thank you very much for fast, efficient and friendly service.
    Service was fast and efficient.
    Alarm & CCTV Installation

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  14. Excellent, reliable service. Highly recommended

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  15. We can only endorse the previous reviews. From the initial survey to the completion of the installation the whole operation was carried out to our complete satisfaction. We have no hesitation in recommending this company.

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  16. I have dealt with Raven for many years and find them professional, prompt with any requirements - especially Fire Alarms , Emergency Lighting and Electrical safety work , most helpful and courteous. I would highly recommend them to anybody looking for a highly efficient service.

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  17. Very very professional and helpful. .....

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  18. Paul & his team installed our fire alarm a couple of years ago and continue to offer excellent follow-up service, e.g review and update of our emergency lighting system most recently. Would highly recommend.

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  19. Reliable, friendly and efficient. Always ready to help. Their product knowledge is fantastic.

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  20. A very professional team always on time, Raven have been looking after my alarm now for 8 years and Paul and his team are very efficient.
    Highly recommend Raven for all your Security requirements

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  21. Raven Security have been responsible for our alarm and cctv system for a number of years we have always received a first class service from them . The staff are always polite helpful and well informed, Raven are a local firm with a good reputation that we can rely on.

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  22. Good friendly service, know what they are talking about.

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  23. Superb service from Paul and his team. Excellent advice and a great Alarm & CCTV installation.

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  24. “Raven Fire & Security have serviced & maintained our Fire Alarm for years and gives us great peace of mind”

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  25. Raven Fire & Security have been our preferred contractor for the past 10 years, and are responsible for the installation & maintenance of the security, fire prevention and electrical installations at our business and private properties.
    Recent work has been the complete installation of intruder alarm system including CCTV and a complete fire alarm system including emergency lighting at our new premises.
    Most recently completed was the upgrading and conversion of 23 lighting units to new LED fittings at our Activity Centre.
    I am more than pleased with the work of Raven and am happy to endorse their business and will continue to retain their services as preferred contractor in the future.

    Phil Davies
    Partner
    Highbury Care Services

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  26. Raven team installed CCTV 4 months ago. HD quality for an affordable price. I tried calling other operators with limited success. Raven was spot on, there is always someone to answer my call. This is the second time I am receiving service from them first 4 years ago when they installed the burglar alarm. I would call them first if any security issues and I would recommend them definitely for your service too.

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  27. I can highly recommend the friendly and reliable team at Raven Fire and Security.
    They have recently installed a new alarm system which is controlled via an app , and CCTV around my house.
    They provide an efficient, prompt and professional installation and aftersales service.

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  28. An amazing service by Paul and his Team. Professional and prompt in every way. Highly recommended :-)

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  29. I contacted Raven as I wanted a security system fitted to my exact specification and within 7 days. Paul called round to see me and we discussed exactly what I had in mind. It soon became apparent there were much better products available, that I wasn't aware of. We agreed on a system and Paul and Calum were round within a few days to install it. They explained how it all worked and I am extremely happy and feel much more secure. If like me you use online reviews to decide whether or not to use a firm. Look no further, go with Raven Security.

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  30. We have been using the expertise of Paul and his team for many years to maintain and improve our fire alarm system
    and always got a top quality service... efficient, fast acting in case of emergency, helpful and friendly.
    Highly recommended at every level!

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  31. We are very pleased with the service and security system we have received, and can highly recommend Raven Fire & Security. It has given us peace of mind to know we have an excellent security system. Paul and his team are a very professional company with good after care service too. The best locally!

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  32. 1st class company 1st class service & aftersales good recommend to all

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  33. We wanted to upgrade our existing intruder alarm system. The advice we received was helpful, informative and relevant. No attempt was made to pressure us into buying what we didn't need nor were we pressured into making an instant decision. The work was carried out in an efficient and professional manner. We are very happy with our upgraded system and would recommend Raven to others wanting similar work carried out.

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  34. There was a spell in my area where dogs were getting stolen. I was so afraid I took my dog to work
    A friend recommended I spoke to Paul at Raven . As soon as I met him I knew he wasn't a salesman and had people and their safety first on his list .
    To be honest I thought nothing could be done. The system he recommended sounded state of the art and I thought oh this sounds expensive ! Well it wasn't , and I have peace of mind.
    I run a business myself and don't sell things people don't need, and so does Paul and that's the main reason I went with him . An honest man and same goes for his staff .
    I will be adding more to this system because I have peace of mind and can sleep at night .
    Highly recommended

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  35. I can highly recommend this company, we had an alarm fitted at home and the service we received before, during and after the installation has been first class.



    Simon Bryan , Dyserth

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  36. "Raven Fire & Security are now working with me to install a security and CCTV system on my Barn Conversion . I should add that the house will be my family home and as an ex-senior police detective I am aware of the benefits in having home security.

    Having had experience of providing Crime Prevention advice as a Police officer, I have a good knowledge of systems available. I soon realised that Paul knew his business and the advice he was provided was very good with the effect that we will be now be working together on all the security alarms and CCTV on my build.

    Throughout my build I have had many issues with tradesmen and products, I can only say that working with Paul and his team has been a really positive experience and I would recommend him and his firm to anyone "

    P. Chalinor - Waen

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  37. Thank You for the peace of mind we have received by having this new alarm system fitted ,here are a few words for others .

    I can thoroughly recommend Raven Fire and Security.
    They recently installed an excellent wireless security system at our home,a detailed initial survey was undertaken to ascertain our exact needs, with plenty of information provided on the different levels of system available - no attempt was made to sell us items which we did not need.


    The system was installed rapidly and with full consultation and an excellent explanation of operating procedures was supplied.
    The after-sales service and support has been very good.

    A Boorman - Prestatyn

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